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Why Is My Router Not Connecting to My PS4?

 A stable internet connection is essential for a seamless gaming experience on the PlayStation 4 (PS4). However, there are instances where you might encounter issues with your router not connecting to your PS4. 

Before you throw in the towel, take a deep breath, as we present this comprehensive troubleshooting guide to help you identify and resolve common connectivity issues between your router and PS4.

1. Check Network Settings on Your PS4

First and foremost, ensure that your PS4's network settings are correctly configured. Navigate to "Settings" on your PS4, then go to "Network" and choose "Set Up Internet Connection." Follow the prompts to connect to your Wi-Fi network or use an Ethernet cable. 

Double-check the Wi-Fi password or Ethernet cable connection if you encounter any errors during setup.

See more: Why does my PS4 keep disconnecting from WI-FI

2. Restart Your PS4 and Router

Rebooting both your PS4 and router can often resolve minor connectivity glitches. Power off your PS4 and unplug the power cable from your router. 

Wait for about 30 seconds before plugging the router back in and giving it time to reconnect to the internet. Afterward, power on your PS4 and check if the connection is stable.

3. Update Router Firmware

Outdated router firmware can lead to compatibility issues with your PS4. Access your router's settings through a web browser, usually by entering its IP address (e.g., 

Check for firmware updates on the router manufacturer's website and follow their instructions to update the firmware. A more current firmware version can improve router performance and resolve connectivity problems.

4. Change Wi-Fi Channel

If your Wi-Fi network is experiencing interference from other nearby networks or electronic devices, changing the Wi-Fi channel might help. 

Access your router's settings, look for the wireless settings, and choose a different channel with less congestion. Experiment with different channels to find the one that provides the best signal strength and stability.

5. Check for Network Congestion

During peak hours or when multiple devices are connected to the same network, network congestion can occur, affecting your PS4's connection. 

Try connecting to the internet during less busy times or consider upgrading to a higher bandwidth internet plan to support multiple devices concurrently.

6. Use a Wired Connection (Ethernet)

For a more reliable and stable connection, consider using an Ethernet cable to connect your PS4 directly to the router. 

Wired connections typically offer lower latency and reduced interference compared to wireless connections, enhancing your gaming experience.

7. Verify DNS Settings

Incorrect Domain Name System (DNS) settings can cause connection issues. In your PS4's network settings, choose "Custom" and allow the system to automatically obtain DNS settings. Alternatively, you can use Google's public DNS servers ( and for improved stability.

8. Contact Your Internet Service Provider (ISP)

If none of the above steps resolve the issue, it's possible that the problem lies with your ISP. Reach out to your ISP's customer support for assistance. They can help identify any issues with your internet connection and offer appropriate solutions.


A stable connection is vital for an optimal gaming experience on your PS4. By following this comprehensive troubleshooting guide, you can identify and resolve the most common reasons for your router not connecting to your PS4. 

Whether it's a simple reboot, firmware update, or choosing the right Wi-Fi channel, these steps will help you get back into the game in no time. In case the issue persists, don't hesitate to seek assistance from your router manufacturer or internet service provider for further support.



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